Shipping Policy

Here at The Sova Co., we strive to deliver your leather laptop bag safely and promptly. We partner with Shiprocket for shipping and courier services. Please review the following details.

Processing Time

• Orders are processed within 1–2 business days (Monday to Friday).
• Weekend orders or public holidays may be processed on the next business day.

Shipping Methods & Carriers

• We ship via Shiprocket, which may use various courier partners depending on your location.
• A tracking number will be emailed to you once your order has been dispatched.

Domestic Shipping (India)

• Estimated delivery time for domestic orders is 3–4 business days, depending on your city.
• Shipping charges are calculated based on the product size, weight, and your location.

International Shipping

• We ship internationally via Shiprocket’s cross-border shipping partners.
• Delivery time varies by destination (typically 7–14 business days) depending on customs clearance and local carriers.
• Import duties, taxes, or customs fees are the responsibility of the buyer (if applicable).

Packaging

• Each bag is packaged with tissue wrap, dust bag, and protective but minimal padding to prevent damage, then shipped in a corrugated box.
• We use sturdy packaging to ensure your product arrives safely and intact.

Tracking Your Order

• Once your order is dispatched, you will receive a tracking number by email.
• You can track it on Shiprocket or via the courier partner’s website.

Shipping Costs

• Shipping cost is calculated at checkout based on delivery address, product size, and weight.
• For international orders, we offer flat-rate or calculated shipping (whichever is lower).